1. Introduction
Blue Bear Edutour LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Parent/Guardian Information: Name, relationship to student, email address, phone number, mailing address, and communication records.
- Student Information: School and grade information, academic records, test scores, interview/application materials, and student profile details used for program matching and advising.
- Program and Travel Information: Program preferences, schedule, transportation details, emergency contacts, and related operational information used for schooling, summer camps, and study-abroad support.
- Sensitive/Health-Related Information (when needed): Allergy, medication, accessibility, or other health and safety information that a family chooses to provide for student care and program operations.
- Identity/Document Information (when needed): Passport, visa, and related travel/identity documents required for placement, enrollment, or cross-border operations.
- Payment Information: Billing information and, when required, bank account information for payment processing. We do not collect or store credit card details.
- Website Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, device information, and timestamps.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and operate schooling, summer camps, and study-abroad services.
- To perform matching, advising, strategy, preparation, application, interview, and enrollment support.
- To coordinate local operations such as guardianship-style support, transportation coordination, school-holiday support, and progress communication.
- To communicate with parents/guardians and relevant third parties about service delivery.
- To process payments and maintain financial records.
- To improve our website, service quality, and operational safety.
- To comply with legal obligations, disputes, and enforcement needs.
4. Parent/Guardian Authorization and Minor Data
Many of our services involve students who are minors. By submitting student information to us, you represent that you are the student's parent, legal guardian, or otherwise authorized to provide the information and request services on the student's behalf.
We process minor student information only as needed to provide our services, meet safety requirements, and fulfill legal obligations.
5. Information Sharing and Disclosure
We may share your information with:
- Educational Institutions and Programs: Schools, summer camps, and other educational organizations for application, enrollment, and student support.
- Operational Partners: Guardianship/local support providers, host family or housing-related providers, transportation providers, and other vetted partners required to run services.
- Technology and Communications Providers: Website hosting, analytics, cloud storage, business communication tools, and messaging platforms used for service delivery and support.
- Financial and Accounting Providers: Banks, payment-related partners, and accounting/tax support vendors.
- Professional Advisors: Legal, audit, or compliance advisors when needed.
- Legal Requirements and Protection: When required by law, court order, regulation, or to protect rights, safety, and operations.
6. Data Retention
We retain personal information only for as long as needed for the purposes described in this Policy, including service delivery, legal and tax compliance, recordkeeping, dispute resolution, and enforcement of agreements.
Retention periods vary by data type and legal requirement. When information is no longer required, we delete or de-identify it in accordance with our internal retention practices and applicable law.
7. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and request a copy of your personal information.
- The right to correct inaccurate information.
- The right to request deletion, subject to legal exceptions.
- The right to object to or restrict certain processing.
- The right to data portability where applicable.
- The right to non-discrimination for exercising privacy rights.
To exercise rights, contact us using the details below. We may verify your identity/authority before processing requests. We respond within timelines required by applicable law.
9. U.S. State Privacy Notices
Residents of certain U.S. states may have additional rights under applicable state privacy laws (for example, California and other state privacy frameworks). If state law grants additional rights, we will honor those rights as required, including rights to know, delete, correct, and appeal where applicable.
Authorized agents may submit requests on behalf of a consumer as permitted by law, subject to verification.
10. International Data Transfers
Because we support international education services, personal information may be transferred to and processed in countries other than your country of residence, including the United States. We apply reasonable safeguards for cross-border transfers as required by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post updates on this page and revise the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Blue Bear Edutour LLC
Email: hsk@bluebearedutour.com